So, what tools do agents use to check what your situation is.
To get started, all agents need to log in to their personal Facebook profile,
then go through and log in to a work platform called “Workplace”.

After that, other Tools from Meta are available to them. They can open and check any Facebook profile.

UBD – Unified Business Debugger

UBD (Unified Business Debugger) – Needed to check Personal Profiles, Pages, Advertising Accounts, Domains,
Pixel, Business Managers. Agents check roles, types of bans, general information
(creation date, when the block occurred, who created the advertising object).

At another level of support, the “internal department” uses this tool to add or remove a person from a BM,
Page, or give you access to something. They enter the number of the advertising object they want to check
into the search bar, ...

This thread has 0 more replies.
WANT TO SEE THE REST?

Join STM Forum