Advice on dealing with a bad AM?

So right now I am working with this network (big network) and my AM is pretty unresponsive.

I used to have a great AM on this network that I talked to pretty much daily, but he ended up leaving the network to just travel the world or something lol.

So long story short I got a new AM and this person is pretty unresponsive.

Like I’ll ask him to do quality checks and ...